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Money matters

Money matters: who pays us, when, and for what

A guide that does not tell you how it earns is asking for blind trust. Here is the whole model, in plain words.

The one way we earn

When you send a room request through this site, our booking desk checks your dates and the rate with the hotel's reservations team or with a booking partner. If that request turns into a confirmed stay, the hotel or the booking partner that completes the reservation may pay us a commission. That is the only income this site is built on.

What we do not have, as of November 2026

Buttons marked as going to the official site take you straight to star.com.au, with no tags added. If any of this changes, we will update this page first and date the change.

By day

During the day, the desk works through requests: one person, one inbox, emails to hotels and partners.

We answer the request whether or not it ends in a commission, because a guide that only answers profitable questions is not much of a guide.

By night

At night, the site is just pages. Nobody is watching what you read, because we have no way to.

The form is the only thing that sends anything anywhere, and only when you press the button.

Does the commission colour the reviews?

It could, which is why we tie every statement to a published source and print the weak points as plainly as the strong ones. Our verdict says who should skip this hotel. We would rather lose a request than send you to the wrong room.

Who we are

An independent site, running since 2026, with a desk that answers by email at hello@pyrmontbaystays.com. We have no connection with The Star Entertainment Group. More on the about page.

Dates first, the rest after

This is a request, not a booking. Our desk checks the dates and the rate with the hotel's own reservations or a booking partner and answers by email; nobody asks for card details here. This site is paid a commission by the hotel or its booking partner when a request sent here turns into a confirmed stay. You pay nothing to us. How the money works.

Thank you. The request reached our desk; the reply comes by email, usually within one working day.

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